Network Manager

POSTED: February 27, 2025
BUSINESS: Tilson Infrastructure
POSITION TYPE: Part-time
START DATE: Immediate Availability

Type:  Part-time, Hourly

Location: West Lafayette, IN

Tilson Infrastructure (TI) is a profitable, fast growing, private equity-backed telecommunications company specializing in the financing, development, ownership and operations of shared infrastructure including poles, towers, and fiber. Our customers include large national telecommunications companies.  Our mission is to serve our customers by building and maintaining the elemental communication infrastructure that enables great organizations to innovate and deliver. We accomplish this with a team of experts working collaboratively on meaningful and impactful projects for our clients. Our team environment fosters intellectual curiosity, motivates employees, and cultivates talented people who work with purpose, mastery, and autonomy. We strive to listen to our clients, partner with them as a team, and accept their goals and challenges as our own. 
 

With this mission in mind, we are currently seeking a Network Manager to play a pivotal role in maintaining and growing our fiber assets at the Discovery Park District at Purdue University. In the District, Tilson Infrastructure owns and operates approximately 15 miles of fiber, and plays the role of wholesale, neutral-host dark fiber provider to a half dozen Internet Service Providers (ISPs). These ISPs lease our fiber to provide retail internet services to students, residents and commercial tenants, as well as Mobile Network Operators (MNOs).

The Network Manager will be Tilson Infrastructure’s primary point of contact for clients and our partner, the Purdue Research Foundation. You will oversee all network additions and revisions, from the edge data center to the last mile connection at the tenant space. This includes coordination with our engineering and construction teams, Tilson Technology Management, Inc. and local contractors. You will also oversee internal functions, including the maintenance of our Geographic Information System (GIS) and customer billing.

Responsibilities:

• Act as the main Point of Contact accountable for the network, nurturing partner and client relationships and attending meetings in the District.
• Attend client, partner and internal team calls and provide updates as necessary on network enhancements.
• Conduct technical site walks and approve incoming customer service requests for new service locations.
• Manage contractors and consultants to ensure scope and completion dates are met for new implementations and maintenance/repairs. This may include: directing splicing, customer dis/connects to demarcation points, fiber cross-connect installations, on-site presence and support of customer installation in Data Center cabinets. This will also include troubleshooting in case of fiber cuts (identification of span/section of fault, cut, break, and then repair or coordinate vendor maintenance).
• Review close out packages to tenants upon construction completion.
• Maintain Fiber Management System (3GIS) for all moves, adds, changes, disconnects.
• Coordinate all billing charges with Accounting team on a monthly basis (new customers, utility invoices, etc.).

Qualifications:

• Prior experience with or understanding of Inside Plant and Outside Plant fiber installations
• Provide 5-15 hours of work per week. Hours will vary week to week.
• Self-starter with strong problem-solving skills
• Proven team player with a commitment to professionalism and excellence
• The ability to rally internal and external stakeholders for task completion
• Excellent verbal and written communication

Interested applicants should send their resume to Alda Licis at alicis@tilsoninfrastructure.com